What size is right for me?

1” plates work for most types of hair – anything around shoulder length.Under 1” is ideal for shorter hair, such as pixie cuts, men’s hair, etc.Bigger than 1” is meant for long, thick, and textured hair.

What are curved plates?

Curved plates make it easier to make curls and waves. But they can still straighten as well! It’s a matter of user preference.For the smaller size irons (.4” and .6” Crescent), the curved plates also make it easier to give lift and volume at the root.

What temperature is right for me?

For most types of hair, 350° is more than enough! We do include 400°+ heat setting for very thick and resilient hair. If you have thin, damaged hair, we’d recommend starting at the lowest temperature setting, then gradually working your way up until you find a heat setting that works for you without damaging your hair.

What is Healing Stone Ceramic?

Healing Stone is a special type of Golden Sericite found in the North Chungcheong Province in South Korea. It has three properties that synergize with Glampalm’s cutting edge ceramic:L1) Smoothness - Sericite has a “slippery” atomic structure, called near perfect basal cleavage. For this reason, various types of sericite are used in creams, lotions and makeup all over the world. Adding this to our ceramic makes it even smoother compared to the competition.2) Far Infrared Heat – Golden Sericite naturally emits far infrared heat, as certified by numerous tests from labs and government agencies in Korea. This type of heat gently but deeply penetrates hair, heating hair both inside and out.3) Antimicrobial/Antibacterial – Healing Stone has been used for over a thousand years in Korean medicine, and contains germanium and selenium, which have antibacterial and antimicrobial properties.When testing Healing Stone Ceramic against other leading brands, there is a huge difference in the scaliness and roughness of cuticle (the outer layer of hair) after using Glampalm products!

Do you offer other plate types?

We do not offer Titanium or Tourmaline plates! In our opinion, those were marketing ploys used by companies to sell more products.All our internal testing shows that ceramic is smoother than titanium. For tourmaline, those are actually ceramic plates mixed with a tiny amount of tourmaline. Again, internal testing showed that the added tourmaline did not have any noticeable effect

What is the 3D Swivel Cord?

The 3D swivel cord is one of our key inventions, and we remain the only company in the world able to make it. All other companies use a swivel cord that rotates 360°, like a helicopter blade. The 3D swivel uses a ball bearing system to move up and down, as well as rotating left to right. This means fewer tangles in your cord to make your user experience even better.

All products sold on our website our Universal Voltage (you can use them anywhere), except for the following products:GP232 1” SimpletouchGP715WH G7 Airtouch Dryer (White)GP715BL G7 Airtouch Dryer (Black)

Many products can be personally engraved with a name or message! Please email support@glampalm.com with the following: the product you want, engraving content, and name/shipping address. Our team will follow up to help you get your own unique iron.

We recommend that anytime you see any buildup of product or other material on the plates, take a damp cotton cloth and clean the ceramic. This will extend the life of your product greatly!

Cosmetologist Discount

Cosmetologists are eligible for an extra discount!* Please email us at support@glampalm.com with a picture of your ID and your cosmetology license (or cosmetology school ID) to receive the offer.*Please note this discount cannot be combined with other discounts of offers.

Distribution Inquiries

Distribution inquiries are welcome! Please email us at support@glampalm.com with your name, company name, and the territory you cover.

We will be happy to answer any other questions you may have - email us at support@glampalm.com anytime and we’ll get back to you as soon as possible.

FAQ

WHAT IS THE DIFFERENCE BETWEEN EACH MODEL?

Model	Plate width	Temp. Control	Cord Type	Additional Features	Voltage Rating
GP101	½”	11-Step	3D Swivel*	For Short Hair	100-240 V
GP201	1”	11-Step	3D Swivel	For General Use	100-240 V
GP313	1 ¼”	11-Step	3D Swivel	Best for Straightening	100-240 V
GP501	1 ½”	11-Step	3D Swivel	For Long, Thick Hair	100-240 V
GP102	½”	11-Step	3D Swivel	Curved, Volumizing Plates	100-240 V
GP202	1”	11-Step	3D Swivel	Curved, Volumizing Plates	100-240 V
GP225	1”	11-Step	3D Swivel	Vibration Function and LTT** Mode	100-240 V
GP232	1”	2-Step	360° Swivel	Touch Activation	100-120 V

*Rotates 360° around a swiveling pivot for three dimensional freedom of movement
**LTT mode fixes ceramic plate temperature at 140° Fahrenheit

GLAMPALM VOLTAGE GUIDE

SHOULD I REGISTER MY PRODUCT?

Yes! Registering your product lets you check if the product is genuine or not. It also activates your 2-year manufacturer’s warranty. Be sure to keep your receipt and box serial number for future reference.

CAN GLAMPALM PRODUCTS BE USED OVERSEAS?

All models except the GP232 can be used anywhere in the world. Consult with your local distributor for specific information regarding where the GP232 can be used.

HOW SHOULD GLAMPALM STYLING IRONS BE CARED FOR?

Always unplug the styling iron after use.
Clean the plates of any residue, use the heat resistant cap to protect your styling iron from physical damage.
Wrap the cord using the cable tie to avoid wearing out the cord.

CAN GLAMPALM STYLING IRONS MAKE WAVES AND CURLS?

Yes! The styling irons can make a variety of curls, waves and textures depending on the model. The exact shape will depend on:

Ceramic plate width
Shape of the ceramic plate
Shape of the barrel

Explore and find your own unique style with the line of Glampalm styling irons.

WHERE CAN I BUY GLAMPALM STYLING IRONS?

Glampalm styling irons can be purchased at selected high-end beauty salons and beauty supply stores. Online, Glampalm products can be purchased at on our website (www.glampalm.com) or on Amazon.com through our authorized reseller,Karen Deals.

CAN I BUY GLAMPALM PRODUCTS IN LARGE QUANTITIES?

Please contact us at support@glampalm.com or (213) 437-6938, so we can connect you with your local distributor.

ARE THERE ANY STORES THAT SELL GLAMPALM IRONS?

Yes! You can find our irons at K.Soho, 425 N. Beverly Drive, Beverly Hills, CA 90212.

WHAT SHOULD I DO IF SOMETHING IS WRONG WITH MY PRODUCT?

Contact customer care at support@glampalm.com or call (213) 437-6938 – they will take you through the return procedures.

WHAT IS THE WARRANTY PERIOD?

2-year manufacturer’s warranty from the date of purchase, for any defects from the manufacturing process.
The warranty does not cover any damage from accidents, misuse, tampering, neglecting safety precautions or other unforeseeable usage.

WHY IS THE IRON BEEPING ALTHOUGH NO LIGHTS ARE ON?

The iron is in sleep mode, and is letting you know by beeping. It will shut off completely in 10 minutes. Turn it off, then on again to reactivate it.

I’M INTERESTED IN BECOMING A DISTRIBUTOR OR SALES REP. WHAT SHOULD I DO?

Please contact us at support@glampalm.com or (213) 437-6938, and we’ll talk!

IF I HAVE A QUESTION NOT ADDRESSED IN THIS FAQ, WHO CAN BE CONTACTED?

Please contact customer care at support@glampalm.com or (213) 437-6938.

UNIL USA Inc.
4801 Wilshire Blvd. Suite 320-B
Los Angeles, CA 90010

: 1” plates work for most types of hair – anything around shoulder length.
Under 1” is ideal for shorter hair, such as pixie cuts, men’s hair, etc.
Bigger than 1” is meant for long, thick, and textured hair.
: Curved plates make it easier to make curls and waves. But they can still straighten as well! It’s a matter of user preference.
For the smaller size irons (.4” and .6” Crescent), the curved plates also make it easier to give lift and volume at the root.
: For most types of hair, 350° is more than enough! We do include 400°+ heat setting for very thick and resilient hair. If you have thin, damaged hair, we’d recommend starting at the lowest temperature setting, then gradually working your way up until you find a heat setting that works for you without damaging your hair.
: Healing Stone is a special type of Golden Sericite found in the North Chungcheong Province in South Korea. It has three properties that synergize with Glampalm’s cutting edge ceramic:L
1)    Smoothness - Sericite has a “slippery” atomic structure, called near perfect basal cleavage. For this reason, various types of sericite are used in creams, lotions and makeup all over the world. Adding this to our ceramic makes it even smoother compared to the competition.
2)    Far Infrared Heat – Golden Sericite naturally emits far infrared heat, as certified by numerous tests from labs and government agencies in Korea. This type of heat gently but deeply penetrates hair, heating hair both inside and out.
3)    Antimicrobial/Antibacterial – Healing Stone has been used for over a thousand years in Korean medicine, and contains germanium and selenium, which have antibacterial and antimicrobial properties.
When testing Healing Stone Ceramic against other leading brands, there is a huge difference in the scaliness and roughness of cuticle (the outer layer of hair) after using Glampalm products!
: We do not offer Titanium or Tourmaline plates! In our opinion, those were marketing ploys used by companies to sell more products.
All our internal testing shows that ceramic is smoother than titanium. For tourmaline, those are actually ceramic plates mixed with a tiny amount of tourmaline. Again, internal testing showed that the added tourmaline did not have any noticeable effect
: The 3D swivel cord is one of our key inventions, and we remain the only company in the world able to make it. All other companies use a swivel cord that rotates 360°, like a helicopter blade. The 3D swivel uses a ball bearing system to move up and down, as well as rotating left to right. This means fewer tangles in your cord to make your user experience even better.
: All products sold on our website our Universal Voltage (you can use them anywhere), except for the following products:
GP232 1” Simpletouch
GP715WH G7 Airtouch Dryer (White)
GP715BL G7 Airtouch Dryer (Black)
: Many products can be personally engraved with a name or message! Please email support@glampalm.com with the following: the product you want, engraving content, and name/shipping address. Our team will follow up to help you get your own unique iron.
: We recommend that anytime you see any buildup of product or other material on the plates, take a damp cotton cloth and clean the ceramic. This will extend the life of your product greatly!
: Cosmetologists are eligible for an extra discount!* Please email us at support@glampalm.com with a picture of your ID and your cosmetology license (or cosmetology school ID) to receive the offer.
*Please note this discount cannot be combined with other discounts of offers.
: Distribution inquiries are welcome! Please email us at support@glampalm.com with your name, company name, and the territory you cover.
: We will be happy to answer any other questions you may have - email us at support@glampalm.com anytime and we’ll get back to you as soon as possible.

FAQ